FAQ

Product & Compatibility

Q: What laptop sizes does the Standli stand support?
A: Standli fits laptops from 10" to 17", including most MacBooks, Windows laptops, and Chromebooks.

Q: What is the stand made of?
A: Premium aluminum alloy — lightweight yet durable, built to last with daily use.

Q: How many height/angle adjustments does it offer?
A: The stand offers 7 adjustable height levels, so you can find the perfect ergonomic angle for your posture and setup.

Q: Will it scratch my laptop?
A: No. The stand includes anti-slip silicone pads that protect your laptop's surface and keep it securely in place.

Q: Is it suitable for gaming laptops or tablets?
A: Yes, as long as the device falls within the 10"–17" size range and weight limits for laptops. For tablets, it works but is primarily designed for laptops.

Portability & Use

Q: Is the stand foldable?
A: Yes — it folds flat into a compact, lightweight design that easily fits in a backpack or laptop bag.

Q: Can I use it on a bed or soft surface?
A: It's designed for hard, flat surfaces like desks and tables for best stability. Using it on soft surfaces may reduce stability.

Q: Does it help with laptop overheating?
A: Yes — its open, ventilated structure improves airflow underneath your laptop, helping reduce heat buildup during long work sessions.

Shipping

Q: How long does delivery take?
A: Please check our [Shipping Policy] page for current delivery timelines — this varies based on your location.

Q: Do you ship across India?
A: Yes, we ship pan-India. Shipping charges (if any) are calculated at checkout.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking link via email/SMS to monitor your delivery.

Returns & Refunds

Q: What is your return policy?
A: We offer 7-day easy returns from the date of delivery. Please see our [Refund Policy] for full details and conditions.

Q: How do I initiate a return or refund?
A: Contact us through our [Contact page] with your order number, and our team will guide you through the return process.

Q: How long do refunds take to process?
A: Refunds are typically processed within [2-3] business days after we receive and inspect the returned item — check your Refund Policy page for exact timelines.

Orders & Payment

Q: What payment methods do you accept?
A: We accept all major debit/credit cards, UPI, net banking, and other methods shown at checkout.

Q: Can I cancel or modify my order after placing it?
A: Contact us as soon as possible after placing your order — we can accommodate changes only if the order hasn't been shipped yet.

Q: Is Cash on Delivery (COD) available?
A: No, Cash on Delivery (COD) is not available.