Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Standli. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
Shipping Costs
We proudly offer Free Shipping on all orders unless otherwise stated during checkout.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
Standli is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, please contact us immediately. We will do our best to update your order before it ships.
Lost or Delayed Shipments
While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact our support team and we will assist you in locating your shipment.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
We will review your claim and work to provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us.
Email: hellostandli@gmail.com
We aim to respond to all inquiries within 24–48 business hours.